Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how 77zc ("77zc", "we", "us", "our") collects, processes, stores, shares and protects personal data relating to users ("you", "your") of the 77zc website located at https://77zc.cam and any associated mobile applications or services (collectively, the "Platform").

77zc is committed to handling your personal data responsibly, transparently and in accordance with applicable international data protection standards. We recognise that users across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — place significant trust in us when they register an account and share their personal information. That trust is something we take seriously.

This Policy was last updated on 1 January 2026. Where changes are material, we will notify registered users by email before the revised Policy takes effect.

02 Definitions

The following terms carry the meanings set out below throughout this Policy:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, device identifiers and financial account details.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, transfer or deletion.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. For the purposes of this Policy, 77zc is the data controller in respect of your personal data.
• "Data Processor" — a third party that processes personal data on behalf of a data controller under a binding contractual arrangement.
• "KYC" — Know Your Customer: the identity and document verification process required by regulatory and anti-money laundering obligations.
• "Cookies" — small text files stored on your device by a web browser in connection with your use of the Platform, used to maintain session state, prevent fraud and support analytics.
• "Account" — the registered user profile you create on the Platform to access gambling services and manage funds.

03 Data We Collect

3.1 Registration Data

When you create a 77zc Account, we collect the information you provide directly, which includes:

• Full legal name
• Date of birth
• Email address
• Mobile phone number
• Country and city of residence
• Username and encrypted password
• Preferred currency (including PKR where applicable)

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering obligations and to verify your age, we may request and retain copies of:

• Government-issued photo identification — CNIC (Computerised National Identity Card), passport or driving licence
• Proof of address — utility bill or bank statement dated within three months
• Source-of-funds documentation for transactions above defined thresholds
• Selfie or liveness-check images for biometric identity confirmation

3.3 Transaction Data

We maintain records of all financial activity on your Account, including deposit amounts, withdrawal requests, transaction timestamps, payment method references and associated balance changes. Payment provider names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah may appear in transaction metadata as contextual references only — their inclusion does not imply endorsement or affiliation.

3.4 Usage and Behavioural Data

We automatically collect data about how you interact with the Platform, including:

• IP address and approximate geolocation
• Device type, operating system and browser version
• Pages visited, features accessed and session duration
• Game titles played, bet values, wagering history and session patterns
• Responsible gambling tool settings and usage

3.5 Communications Data

When you contact our support team — whether by email to [email protected] or via the live chat interface — we retain records of that correspondence, including your contact details, the content of your messages and the timestamp of each interaction.

04 Legal Basis for Processing

We process your personal data on one or more of the following legal bases depending on the specific purpose involved:

Where we rely on legitimate interests as our legal basis, we have assessed that our interests are not overridden by your rights and freedoms, taking into account the nature of the data involved and the reasonable expectations of our users.

05 How We Use Your Data

5.1 Service Delivery

The primary purpose for which we process your personal data is to provide the 77zc Platform and its associated services — including account management, deposits, withdrawals, casino gaming, sports betting (covering Pakistan cricket, PSL/T20, ICC tournaments, football, UFC and live sports markets), and customer support.

5.2 Regulatory Compliance

We are required to process certain personal data to satisfy our obligations under the anti-money laundering (AML) requirements of our operating license jurisdiction. This includes retaining transaction records, conducting customer due diligence and filing reports with relevant authorities where legally mandated.

5.3 Responsible Gambling

We monitor usage and wagering patterns to identify users who may be displaying signs of problematic gambling behaviour. This includes analysis of session length, deposit frequency, loss chasing patterns and interactions with responsible gambling tools. This processing is in your best interests and is a condition of our operating license.

5.4 Fraud and Security

Your data — particularly device fingerprints, IP addresses and transaction patterns — is used to detect and prevent fraudulent activity, account takeover attempts, bonus abuse, money laundering and other prohibited conduct as defined in our Terms & Conditions.

5.5 Marketing Communications

If you have opted in to receive promotional communications, we may use your email address or phone number to send you information about bonuses, new game releases, sports betting markets and platform updates. You may withdraw your consent at any time by contacting support or using the unsubscribe mechanism in any marketing email you receive. Withdrawal of consent does not affect the lawfulness of processing carried out before that withdrawal.

5.6 Platform Improvement

Aggregated and anonymised usage data is used internally to improve the Platform's features, performance, user experience and responsible gambling tooling. This data does not identify you personally.

06 Data Sharing & Disclosure

6.1 Service Providers

We share personal data with carefully selected third-party service providers who assist us in operating the Platform. All such providers are bound by data processing agreements that prohibit them from using your data for any purpose other than delivering the contracted service. Categories of service provider include:

• Identity verification and KYC platform providers
• Payment processing infrastructure partners
• Cloud hosting and data centre operators
• Customer support platform providers
• Fraud detection and AML screening services
• Platform analytics and performance monitoring tools

6.2 Regulatory and Legal Authorities

We may disclose personal data to regulatory bodies, law enforcement agencies or judicial authorities where we are required to do so by applicable law, court order or binding regulatory directive. We will endeavour to notify you of any such disclosure where permitted to do so by law.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of 77zc's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any material change in data controller as a result of such a transaction.

6.4 We Do Not Sell Your Data

77zc does not sell, rent, trade or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. Any sharing of data is strictly for the operational purposes described in this Policy.

07 Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small data files placed on your device by the Platform when you visit. They allow the Platform to recognise your device on return visits, maintain your login session, remember your preferences and measure how users interact with different features.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens, security tokens and load-balancing cookies. They cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Store your preferences such as language, currency selection and responsible gambling limit settings so that they persist between sessions.
• Analytics Cookies: Allow us to understand how users navigate the Platform — which pages are visited, where users drop off and how long sessions last. This data is aggregated and does not identify you personally.
• Fraud Prevention Cookies: Used to detect and prevent fraudulent activity, including bot traffic, credential stuffing and account takeover attempts.

7.3 Managing Cookies

You may manage or delete cookies through your browser's privacy settings at any time. Please be aware that disabling strictly necessary cookies will impair your ability to log in to and use the Platform. We do not use third-party advertising or behavioural tracking cookies.

08 Data Retention

We retain personal data only for as long as is necessary for the purposes described in this Policy or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.

09 Data Security

77zc implements a layered approach to data security, combining technical, organisational and procedural controls to protect your personal data against unauthorised access, loss, alteration or disclosure. Key measures include:

• Encryption in Transit: All data transmitted between your browser and our servers is protected by TLS 1.2 or higher encryption.
• Encryption at Rest: Sensitive personal data stored in our databases is encrypted at rest using AES-256 or equivalent standards.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Staff access is governed by role-based permissions and multi-factor authentication.
• Penetration Testing: Our infrastructure undergoes regular security assessments and penetration testing by independent third parties.
• Incident Response: We maintain a documented data breach response procedure. In the event of a breach affecting your rights and freedoms, we will notify you and any relevant supervisory authority within the timeframes required by applicable law.

10 Your Data Rights

Depending on the data protection laws applicable in your jurisdiction, you may hold some or all of the following rights in relation to your personal data held by 77zc:

• Right of Access: You may request a copy of the personal data we hold about you and information about how it is processed.
• Right to Rectification: You may ask us to correct inaccurate or incomplete personal data we hold about you.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data. Note that this right is subject to our legal obligations to retain certain data under AML and regulatory requirements, which will take precedence.
• Right to Restriction: You may request that we temporarily restrict our processing of your data while a rectification or objection request is being considered.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request that we provide your personal data in a structured, machine-readable format for transfer to another provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your rights.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and respond in full within 30 calendar days. In complex or high-volume cases, we may extend this period by a further 30 days with prior notice to you.

11 Minors & Age Protection

The 77zc Platform is strictly intended for adults aged 18 or older, or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect personal data from any person below the applicable minimum age.

As part of our registration and KYC process, we take active steps to verify the age of all users. Where we discover — through verification checks, parental notification or any other means — that an Account has been registered by a person under the required minimum age, we will:

1. Immediately suspend access to the Account.
2. Permanently close the Account.
3. Securely delete all personal data associated with the Account to the extent permitted by law.
4. Refund any deposits made by the minor to the payment source, net of any winnings which will be forfeited.
5. Where appropriate, report the matter to relevant authorities.

If you are a parent or guardian and believe that a person under your care has registered an account on 77zc, please contact us immediately at [email protected].

12 International Data Transfers

77zc operates under an international licensing framework and may store or process your personal data on servers located outside your country of residence, including in jurisdictions where data protection laws may differ from those in your home country.

Where we transfer personal data internationally, we take appropriate safeguards to ensure that your data remains protected to a standard consistent with this Policy. These safeguards may include:

• Transfers to jurisdictions that provide an adequate level of data protection as recognised by relevant supervisory authorities.
• Standard contractual clauses approved by applicable data protection authorities, incorporated into our agreements with data processors and sub-processors in third countries.
• Binding corporate rules where applicable within our group of entities.

You may request further information about the specific safeguards applied to your personal data in cross-border transfers by contacting us at [email protected].

13 Specific Notice for Pakistani Users

77zc serves users across Pakistan, including in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We recognise that Pakistani users may have specific questions and considerations regarding the processing of their personal data.

Regarding payment references: familiar local payment methods such as Easypaisa, JazzCash and Raast, as well as banks including HBL, UBL, Meezan Bank and Bank Alfalah, may appear as references within your transaction history on the Platform. These references are contextual identifiers only. None of these providers have endorsed 77zc, nor do they support or affiliate with gambling activity on this Platform.

We are aware that Pakistan does not have a comprehensive standalone data protection law equivalent to the GDPR. Nevertheless, 77zc applies internationally recognised data protection principles to all users regardless of jurisdiction, including Pakistani users, as described throughout this Policy.

14 Amendments to This Policy

77zc reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform functionality. The "Last Updated" date at the top of this page will be revised to indicate when a new version of the Policy was published.

Where amendments are material — meaning they meaningfully affect how we collect or use your personal data — we will notify you in advance by email to your registered address or by posting a prominent notice on the Platform. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the changes.

We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Previous versions of this Policy are available upon request by contacting our support team.

15 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the way in which 77zc processes your personal data, please reach out to our dedicated data protection team using the details below:

We take all privacy-related enquiries seriously and will do our best to resolve your concern promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.